One year on all products; Two years on gas shocks; No charge on labor for the life of the product, with only minor charges for repairs or upgrades.
The backrest bracket has a small end and a long end. Install the bracket with the short end pointing to the back/outside of the seat, and the long end towards the inside.
99% of the time (on the older style NR mount) it is a worn seat mount clutch, usually from failure to tighten mount properly. Repair by replacing clutch with parts available from your local dealer.
Contact your local dealer or Roc-N-Soc to purchase parts.
Thrones with shocks are warranted to 250 pounds. All other units will carry up to 300 pounds.
Original – 17 inches side to side, 15 inches front to back
Hugger – 15 inches side to side, 14 inches front to back
Round – 14 inches in diameter
Square – 18 inches side to side, 15 inches front to back
Our experience indicates 10-15 years with regular use. All product models are repairable and upgradeable.
For all warranty issues and repairs, please send us an email with your contact details, clear pictures of the throne, and any order details to info@rocnsoc.com